Mediation is designed to help people negotiate solutions step-by-step.
The first stage is for me as a mediator, is to speak with each person confidentially to find out the background to the situation, what each person hopes to resolve and discuss whether mediation might be suitable. If everybody agrees, then mediation can be arranged and organised so that everyone feels able to speak up for themselves.
I manage the process helping all parties stick to the point, observe rules of courtesy and discuss issues in a logical and manageable way. I help everyone reality test any proposed solutions. Special confidentiality rules apply so that discussion can’t be quoted in court. This gives everyone the freedom to raise new ideas about how to resolve issues.