Remaining in conflict is a choice. Overcoming opposition requires negotiation. By following these simple rules you can start to build mutual respect, empathy and trust and increase your chances of preventing and resolving disputes; Listen and show you are listening- listening is not agreeing. Examine your assumptions and be prepared to discard them, if you… Read More →

These principles were devised by Alan Sharland of CAOS Conflict Management. They illustrate practical ways in which our communication practice can support the resolution of conflict. That we treat each other with respect. That we do not interrupt one another – listening is not agreeing. That we allow ourselves and others the right to pass.… Read More →